❓ Frequently Asked Questions (FAQ)
Q1: What is the difference between red and near infrared light?
Red light (660nm) is readily absorbed by surface tissues and cells, leading to enhanced skin health and healing. Near-infrared Light (850nm) is invisible to the human eye and penetrates into deeper tissues, leading to enhanced recovery and inflammation support.
Q2: Why is the near infrared 850nm light invisible?
850nm wavelength is outside the visible spectrum of the human eye. You can, however, see a faint glow and feel the heat during operation.
Q3: Is red light safe for my eyes?
The red light wavelength (400nm-1000nm) generally will not damage your eyes, but you should not stare directly into the light source. Protective goggles are included with the product.
Q4: Do you offer Dropshipping Services?
Yes, we have several dropshipping cooperation methods available to suit your business needs.
Q5: How long is the lead time for orders?
For samples, the lead time is 3-5 days. For bulk orders, it typically takes 10-15 working days.
Q6: What is the warranty on this product?
We offer a three-year limited warranty. The LED lifespan is approximately 50,000 hours.
StavroCare Medical
