What warranty do you offer for the machine?
We provide a two-year warranty for the host machine and a 6-month free replacement warranty for handpieces, treatment heads, and parts.
How is the product packaged for shipping?
Standard export packing includes wooden cases, aluminum boxes, or strong cartons with foam shaping to ensure the machine remains in good condition.
Do you provide instructions and usage guidance?
Yes, we provide a complete user manual and online training. Our 24/7 online consultant service is also available to help solve any problems.
Can the machine be customized?
We offer customization and OEM services, including changes to logos, operating system backgrounds, outlook designs, and language settings.
Is technical support available?
Our professional technology support team is available to help solve after-sales issues and answer any questions at any time.
Are there any extra devices needed for operation?
Please use the appropriate solution when performing treatments with this machine.
StavroCare Medical
