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Frequently Asked Questions
Q1: How do you buy your products?
You can order directly from our platform or contact our sales staff for assistance. They will confirm the details of the order, such as product configuration and shipping, and guide you through the purchase process.
Q2: What are the terms of payment?
We accept T/T bank transfer, Western Union, MoneyGram, Paypal, Sigue, L/C, cash, and other standard payment methods.
Q3: What is the delivery time and method?
Usually, our delivery time is 3-7 days. We cooperate with global freight forwarders for express, air, or sea delivery. We provide door-to-door transportation services for many countries, including customs clearance and tax handling.
Q4: How about your after-sales service?
The product provides a two-year warranty. Within the warranty period, we provide free replacement or maintenance. After the warranty, we still provide lifelong technical support and service through our trained after-sales engineers.
Q5: How do we secure the transaction?
As a professional medical company with government certifications, our goal is to provide quality products and secure payment methods. All transactions are 100% guaranteed to ensure you enjoy professional service.
StavroCare Medical
